Order Confirmation:

At Feast & Furnish, we get just as excited about your order as you do! The moment you hit that "Place Order" button, you'll receive a confirmation email from us. This means we've got your order and have pre-authorized your card for the purchase—so you're one step closer to enjoying your new dining room piece.

Once we’ve received your order, we immediately reach out to our manufacturer to confirm stock availability. If an item happens to be on backorder or unavailable (rare, but it can happen!), don’t worry—we’ll void the pre-authorization and send you an email with the details. If your item is good to go and ready to ship (within 5 business days), we’ll process the payment and get your order moving!

Order Shipment:

Once your order is ready for takeoff and your card has been charged, it will ship within 5-7 business days. We’ll send you tracking information within 24 hours of your order leaving the warehouse, so you can keep tabs on its journey straight to your door! Didn’t receive your tracking info within 72 hours? No problem—just shoot us an email at orders@feastnfurnish.com and we’ll check on it for you.

Shipping Types:

1. Standard Ground Shipping: Ideal for regular, smaller packages delivered directly via truck or rail.

2. LTL (Less Than Truckload) Shipping: Used for larger, bulkier items that don't fill a whole truck, shipped together with other orders.

Free Shipping:

Who doesn’t love free shipping? At Feast & Furnish, we’re thrilled to offer free shipping on all orders over $200—because we believe your dream dining room deserves to arrive hassle-free, right to your doorstep.

Feast & Furnish Returns Policy

At Feast & Furnish, we strive to provide a seamless and satisfying shopping experience. If you need to return or cancel an order, please refer to our policy below:

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Order Cancellations

Changed your mind? We understand—plans (and styles!) can evolve. If you need to cancel your order, please do so within 48 hours to avoid a small $20 administrative fee.

1. Cancellations made after 48 hours will incur the $20 fee regardless of the shipping status.

2. If your order has already shipped, you’ll also be responsible for the actual return shipping charges. Refunds will be processed to the original payment method once the return is completed.

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Returns

We accept returns within 30 days of the invoice date under the following conditions:

1. Notification: Notify us of your intent to return an item within 48 hours of receiving it.

2. Condition: Items must be in their original packaging, unused, and in the same condition as received.

3. Restocking Fee: A 25% restocking fee applies to all non-defective returns.

4. Return Shipping: Customers are responsible for the cost of return shipping.

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Shipping Process for Returns

Since we work directly with our vendors, all returns are shipped back directly to them. Once your return is approved, we will provide you with detailed instructions, including a Return Authorization Number (RMA) and the return shipping address.

1. Returns without an RMA cannot be processed.

2. Please use a trackable shipping service to ensure the safe return of your item.

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Inspection and Refunds

1. Upon receipt by the vendor, the item will be inspected for any signs of use, wear, or damage.

2. Refunds will be issued within 14 days of the vendor’s confirmation of the item’s condition.

3. If the returned item shows signs of damage or wear, repair costs may be deducted from the refund.

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Exchanges for Damaged or Defective Items

At Feast & Furnish, we take pride in making sure your furniture arrives in perfect condition. But, we know that things can happen during delivery. That’s why we ask you to give the packaging a quick once-over when your item(s) arrive. If you spot any damage, please make a note when signing for delivery.

In the unfortunate event that your item(s) arrive damaged, no worries! Simply snap a few photos and send them to returns@feastnfurnish.com. We’ll take it from there and handle the insurance claim on your behalf, making the process as smooth as possible.

If your item arrives damaged or defective, please notify us within 48 hours of receipt. We will arrange for a replacement at no additional cost to you. Detailed instructions for the exchange process will be provided.

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Shipping Information

We offer free shipping for the initial delivery to your location. Please note that return shipping charges are the responsibility of the customer unless the item is defective or damaged during delivery.

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Additional Notes

1. For exchanges or returns due to defects, the restocking fee will be waived.

We hope this makes your shopping experience with Feast & Furnish more reassuring! If you have any further questions, feel free to reach out to us—we’re here to help.

Contact Us: 

If you have any questions about a return feel free to reach us:

Email: returns@feastnfurnish.com | Phone: (813) 252-0783

We work hard to offer the best prices online. If you find a lower price within six months of purchase, let us know, and we’ll refund the difference. This applies if you find a lower price on our website or a competitor's site. Simply email us a link to request your partial refund.

Price Match Guarantee applies to online stores (not auction or discount sites) and excludes promotions, rebates, and sales tax. The item must be in stock, and the competitor must be an authorized retailer.

Feast & Furnish Warranty Policy

At Feast & Furnish, we are committed to providing high-quality dining furniture that meets your expectations. Our warranty policy ensures that our products are free from defects in materials and workmanship for a period of ONE YEAR from the date of receipt.

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Coverage

This warranty applies to products purchased directly from Feast & Furnish and covers defects in construction under normal use and conditions. In the event of a manufacturing defect, we will, at our discretion, repair or replace the defective item.

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Limitations

The warranty does not cover:

• Damages caused by improper handling, misuse, accidents, or negligence.
• Normal wear and tear, including but not limited to scratches, scuffs, stains, or indentations.
• Damages resulting from exposure to weather, extreme atmospheric conditions, or sunlight (except for outdoor-rated items).
• Use of improper cleaning agents, such as abrasives or detergents.
• Alterations or modifications to the original product.
• Floor samples, items sold "as-is," or clearance items.

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Exclusions

This warranty does not extend to:

• Labor, transportation, or shipping costs for repairs or replacements.
• Incidental or consequential damages, including loss of use, time, or business opportunity.
• Variations in craftsmanship or natural materials, which are inherent in handmade or natural products.

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How to Make a Claim

If you believe your item is covered under this warranty:

1. Contact Feast & Furnish with proof of purchase and a description of the issue.
2. Provide photos of the product and any visible defects.
3. We will review your claim and, if eligible, determine whether a repair or replacement is necessary.

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Additional Information

This warranty is limited to the original purchaser and is valid only in the United States. It provides specific legal rights; additional rights may vary by state. For further assistance, please contact our support team at info@feastnfurnish.com